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Call NHS Direct on 08454647 or click here to visit the website

Leatside Surgery is a recognised Investor in People

 

Tel: 01803 862671

Email: leatside.surgery@nhs.net
Leatside Surgery, Totnes, Devon
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general information - your information & your rights
 

What information we hold about you

We ask you for information about yourself so that we can give you appropriate care and treatment. This information is kept together with details of the care you have received because it may be needed if we see you again.

What we use it for

We may use this information for reasons other than assisting your healthcare and treatment. For example looking at issues of public health or planning our Practice services including:

  • Preparing statistics on our performance for the NHS and making sure our services meet patients’ needs (all of this involving anonimised data)
  • Helping staff review the care they provide to make sure it is of the highest standard
  • Helping with health research approved by the Local Research Ethics Committee (this will normally be done on an anonimised basis)

Sharing your information with other people

Everyone one working for the NHS has a legal duty to keep your information confidential and anyone who receives that information from us is bound by the same legal duty. Within our Primary Healthcare Team the doctors, nurses and others caring for you use a shared record, but only access the information they need to provide you with care. If you are receiving care from other people as well as the NHS we may need to share information to enable us all to work together for your benefit. We only ever use or pass on information about you if people have a genuine need for it in your interests. Whenever we can we shall remove details that would identify you.

The sharing of some information is strictly controlled by law. So unless there are exceptional circumstances such as when the safety of others is at risk we will not disclose your information to third parties without your permission. We will only give information to your relatives, friends and carers if you want us to. Sometimes the law requires us to report information to appropriate authorities, for example, to notify a birth or to protect the safety of members of the public.

Our aim is to ensure that any records we have about you are accurate, secure, held in confidence and only accessed on a strictly need to know basis.

Data Protection Act

The Data Protection Act 1998 gives you the general right to apply to see or have a copy of any personal information in your health record. This is known as the right of ‘subject access’.

If you want to see your records you should make a written request to your Doctor or the Practice Manager. We are obliged to let you see the information and also to explain any part of the record which you do not understand. You are also entitled to receive a copy of the information you have seen. Please note that a small charge may be made for administration and time involved (click here to see charges).

Should your doctor decide that seeing your records might put you or someone else at risk you may only be shown part of your records or your request may be declined.

Click on the link below to view a document produced by the Patients Association which provides comprehensive information on accessing you records. You will need Adobe Acrobat to view this document.

www.patients-association.org.uk/onlinewebmanager/downloads/Medicalrecords.pdf (PDF File 136KB)

Freedom Of Information (FOI) Act

The Freedom of Information (FOI) Act 2000 gives the right of access to all types of information held by public authorities including the NHS. From full implementation on 1 st January 2005 it gives the public:

  • The right to be told whether the information exists
  • The right to receive the information

It sets out exemptions from that right and places a number of obligations on public authorities. The Act is fully retrospective.

The Act reflects a national policy shift in public administration from a culture of confidentiality to one of openness. The underlying principle is that all information held by a public authority should be freely available except for a small number of tightly defined exempt items. It seeks to balance three rights:

  • The right to information
  • The right to confidentiality
  • The right to effective public administration

The Act embodies much of what is already good practice in the NHS as set out in the NHS Code of Openness. The Freedom of Information Act supplements and complements the Data Protection Act 1998, which gives individuals access to personal information held about them. The Freedom of Information Act does not cover access to personal information.

From October 2003 NHS organisations were required by the FOI Act to produce ‘Publication Schemes’ approved by the Information Commissioner. Click here to view our current publication scheme (PDF file -45KB). Publication Schemes are guides to what information the NHS will routinely publish or intend to publish.

Requests for information under the Act should be made in writing, which includes emails. The request must state the name and address of the person applying for the information and the required information.

Public authorities generally have 20 working days in which to respond to a request.

The Practice will provide advice and assistance to anyone who has made or is thinking of making a request.

Andrew Moore is the Practices’ FOI Officer. He can be contacted as follows:

By telephone: 01803 860304 (direct) or 01803 862671 (reception)
By email: andrew.moore@nhs.net (direct)
By fax: 01803 860309 (general fax number)
By post: Andrew Moore, Leatside Surgery, Babbage Road, Totnes, TQ9 5JA

Full details of the NHS implementation of the FOI Act can be found at www.foi.nhs.uk

Information Commissioner www.informationcommissioner.gov.uk

The Information Commissioner enforces and oversees the Data Protection Act 1998 and the Freedom of Information Act 2000. The Commissioner is a UK independent supervisory authority reporting directly to the UK Parliament and has an international role as well as a national one.

 
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